User profile for user: Markg Markg Very frustrating!! Anybody got any idea why? User profile for user: Patrick Matheson Patrick Matheson. May 25, PM in response to Markg In response to Markg This is due to all the shipped items left China on pallets, so orders assigned dummy refs.
The individual tracking numbers will only come available in the next couple of days when they hit UK shores. User profile for user: dwharrison dwharrison. May 25, PM in response to Patrick Matheson In response to Patrick Matheson Odd that Fedex has no trouble giving me a real tracking number for my order to Canada, which left China and also was presumably on a pallet.
Ask a question Reset. You can confirm your delivery date at checkout. External factors beyond our control, such as adverse weather conditions, may cause delays to your order. Apple Delivery and Pickup. Free next-day delivery. Two-hour delivery. Pick up your items easily and safely. In-Store Pickup. Express Pickup. Curbside Pickup. Online Personal Sessions. It won't cost you anything - Apple Store pays for standard delivery.
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If you are unable to modify your shipping details here, please contact the Apple Store Customer Service. If your order is already in transit, please call the Apple Store Customer Service. As our carriers require a signature on delivery, the carrier will leave a calling card if you are not at home. Apple will also send you an email advising that our carrier was unable to deliver your order.
You can then contact the carrier directly to schedule a new delivery appointment or alternatively amend your delivery address. In case of any problems with your delivery, Apple will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you.
We will make every effort to contact you and keep you informed of the progress of our investigation and where appropriate, deliver a replacement. If you have already received your order and find that it is damaged, please call the Apple Store Customer Service.
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I need to change my shipping address. I will not be home on the scheduled delivery date. What happens if my delivery goes missing or is damaged? Shipping restrictions. Shipping and delivery estimates The 'Ships' timeframe is an estimate of when the item will prepare for shipment and ship from our warehouse. Items that ship within "In Stock" are estimated to ship the same or following business day.
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If you purchase a product via the Apple Store, these Terms apply to the sales contract between you and Apple, along with the Privacy Policy and Terms of Use. You need to be at least 18 years old to place orders on the Apple Store. Return To Top. Some Apple products utilise wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider.
Apple reserves the right to change prices for products displayed on the Apple Store at any time and to correct pricing errors that may inadvertently occur.
Any price changes will not affect an order that has already been accepted by Apple. In the event of a pricing error, we will notify you of the error and allow you to either proceed with the transaction at the correct price or cancel your order at no cost to you. In addition to your right to cancel your order, return a product or cancel a service contract for any reason as explained above, should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to contact the Apple Store by freephone on to request a refund or credit of the difference between the price you were charged and the current selling price.
To receive the refund or credit, you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events. Alternatively, you can call the Apple Store on Mon-Sun — and an Apple Specialist will assist you through the order process. Once you have placed your order, we will provide you with a web order number. In most cases, this will be within twenty-four hours for items that are in stock.
Once we have sent and you have received the Shipment Notification Email, Apple will have formed a contract with you we will include the key terms of the contract in this acceptance email.
All that remains at that point is for us to deliver the product s to you, which we will do straightaway so you can begin enjoying the amazing item s you purchased at the Apple Store.
The Apple Store offers standard and express delivery options. The standard delivery is free of charge for any order exceeding a certain amount. For orders below this amount or for express delivery, shipping fees will apply.
Each item in your order will ship as it becomes available. Orders will not be accepted and products will not be delivered to any address outside of the covered delivery PIN codes in India. Please check your delivery PIN code is covered before ordering. We will, however, notify you of any significant delays, and work with you to ensure a smooth delivery.
As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss or damage to the product s shall pass to you when you, or a person designated by you, acquires physical possession of the product s. Apple provides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product.
Apple's one-year manufacturing warranty is granted separately from and in addition to the consumer protection rights applicable under Indian Consumer Law. Products purchased at Apple Store in India cannot be refunded or exchanged.
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