Half of the items was not included. One of the item was the cord to connect the battery to the battery charger. Therefore I am unable to charge the battery. Numerous other items were also missing from the package. I have sent messages on numerous occasions to Woot and Windsor Global Warranty and has been ignored on each occasion. This company with the total scam. What a scam Woot is now. I started using woot in way before Amazon owned it.
It was great back then with actual deals. Now its just Amazon rejects with 0 customer service. You handle everything through email with someone overseas. You have to wait days for a response to find out they totally misunderstood the point of your email, only to have this go back and fourth with no resolution and no way to escalate to someone that will put some effort into the issue.
This is where Woot and Amazon do not line up. I have never had an issue with an Amazon return. I won't be using Woot again that's for sure. The company sells merchandise with "international warranties" so the manufacturer will not warranty it. Without actually contacting the seller, it is impossible to know this from the Amazon listing. In my opinion, this is intentional. You might save a few dollars but you risk losing your entire purchase price after days. Neither Sony nor Woot would help.
Way to go Sony. Way to go Amazon! Apple will not honor the repair since the "refurbished" phone's original sale date is older than 4 years. This makes their "long-lived" phone as useless as a cell phone as Woot is as a service. I will never use woot again, since it is obviously a scam to unload defective equipment. Received item damaged by shipper.
Initiated a return immediately. Their return policy states an item can be returned within 30 days. They will not supply me with a return shipping label to cover cost.
I have sent them pictures of the damages. I have called their customer service and spoke with a rep. As soon as I give them the order number they tell me it's an Amazon order number and even though they are owned by Amazon they can't help me with a shipping label.
Catch Stay away from Woot. When we opened the box today it wasn't what I ordered. It is a blue canvas wagon which I don't believe is worth what I paid. I'm seriously upset over this. Click here to learn more about exceptions to Woot.
Items must have arrived defective, damaged, or have missing accessories to qualify for self-service returns. An exception to this would be Shirt. Woot, Gourmet Woot, apparel orders, and other orders transported by freight carriers.
To initiate a self-service return, print the return label from here. For other merchandise that do not qualify for self-service returns, contact customer support instead to start the return process. You may be able to cancel an order within 2 hours from placing it.
Just click on your username at the top of the Woot. You should find the Cancel button underneath. Note that orders under expedited shipping cannot be canceled. Yes, products purchased within the last 30 days can be returned if they are defective or damaged. Contact the Support Page about the issue for proper assistance.
Before a refund or an exchange is approved, you may be asked to return the item first. Once an order has been placed, there is no way of modifying the shipping address.
You may reorder the product with the right shipping address this time, provided that it has not sold out. Products that come with a warranty will reflect the information in the product details. But both those points neglect the real concept that will superintend both real-time buying and Facebook in the next five years: mobility. Woot is a dead-simple concept that is ripe for social activity, which is why Facebook is already the source of so many referrals.
If you see a cool item on Woot that seems right for a friend, you may be likely to share it promptly because the deals expire so quickly. But dead-simple sales concepts are also ideal for smartphones, which are less adept at at granular searching and long-tail shopping.
If Amazon expands Woot's functionality to appeal to all kinds of different users -- men, women, gamers, athletes, readers, music fans, and so on -- then it can use what it knows from your account to present you with a "custom" hour deal every time you open your Amazon app or the Amazon mobile site on your phone.
Food and perishables Food and perishables are not returnable to Woot! Hazardous materials Hazardous materials except any item containing a lithium battery , including flammable liquids, glass, or gases, are not returnable to Woot! Items that use fuel e. Please contact the warranty provider to repair or replace as needed. Lithium battery For returns for items containing a lithium-ion battery, please contact customer service at support woot.
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